CM Program Reviews

RiskLogic can analyse and review existing resilience programs to assess an organisation’s level of preparedness and compliance with legislation, best practice standards or benchmarks. This may be specific to business continuity, crisis management or emergency management programs, or combine all of the above, based on the nature, focus and scale of the review.

Reviews generally consist of four key stages:

Stage 1. Establishment

For every project, RiskLogic facilitates a formal engagement meeting with key representatives from the client to verify the review scope and priorities. For each review, tailored objectives are then established to guide the development of review criteria and a framework with a focus on key functions and program priorities.

Stage 2: Document review

RiskLogic generally conducts a thorough documentation review of the client’s arrangements including an assessment of procedures and plans, communication protocols, control structures, assessment tools, diagrams, training, testing and maintenance records.

Stage 3. Site visits and interviews

RiskLogic may also conduct a site visit where required and facilitate face-to-face interviews with representatives from selected business units. Interviews reinforce consultative buy-in for the program and will predominately assess cultural, awareness and communication considerations, including past experiences and previous engagement in the program.

Stage 4. Review report and recommendations

On completion of the review process, RiskLogic will provide a comprehensive report detailing key gaps and deficiencies in the client’s existing program, measured against the pre-established review objectives and performance criteria.

Recommendations to address the identified deficiencies will be included in the report providing expert input into remediation and improvement activities. Sample extract below:

CM ReviewPost Incident Reviews

RiskLogic facilitates Post Incident Reviews (PIRs) for organisations who have experienced a recent disruption or incident. A PIR is an evaluation of an organisation’s response to a disruption or incident and can be of the entire organisation, selected divisions or focused on external stakeholders. PIRs provide clients with significant learning opportunities by identifying weaknesses and emphasizing strengths, serving to further improve business continuity programs and continually build organisational resilience.