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Business Continuity

Continue to deliver your services following a major disruption.

What is Business Continuity?

RiskLogic’s Business Continuity Management (BCM) solutions are recognised by industry and regulators alike as being amongst the best available. Our programs have made a significant difference to many organisations who have suffered disruptions, equipping them with the capability and tools to efficiently continue operations and minimise impacts.

We also help clients meet regulatory compliance, achieve best practice and certification, and satisfy supply-chain partners and stakeholders.

With a strong focus on building internal capabilities, RiskLogic can add value to even the most mature programs.

Why is Business Continuity Management important?

Whatever the nature or scale of a disruption, Business Continuity planning minimises the impact on your organisation. Not all disruptions can be prevented, but Business Continuity Management programs can make your organisation more resilient, provide reassurance to key stakeholders and management, ensure regulatory compliance and best practice on all levels.

Clients can expect to have an increased awareness of their vulnerabilities and key dependencies, strengthening their understanding of their operations and business environment. BCM will become part of their business culture and management toolset so they will be able to successfully operate under pressure and effectively manage a disruption.

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BC Program Reviews

RiskLogic can analyse and review existing resilience programs to assess an organisation’s level of preparedness and compliance with legislation, best practice standards or benchmarks. This may be specific to business continuity or combined with other resilience services, based on the nature, focus and scale of the review. RiskLogic has also assisted a number of organisations to prepare for and obtain ISO 22301 certification.

Post Incident Reviews

RiskLogic facilitates Post Incident Reviews (PIRs) for organisations who have experienced a recent disruption or incident. A PIR is an evaluation of an organisation’s response to a disruption or incident and can be for the entire organisation, selected divisions or focused on external stakeholders. PIRs provide clients with significant learning opportunities by identifying weaknesses and emphasizing strengths, serving to further improve business continuity programs and continually build organisational resilience.

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Supply Chain and Third Party Assessments

Continuity of service by third-party suppliers is critical to many organisations. RiskLogic assists clients to ascertain whether critical suppliers maintain appropriate and sound business continuity programs, thereby minimising supplier dependency risks and improving operational confidence. RiskLogic can review supplier preparations to varying scales, from tailored self-assessment checklists through to formal onsite program reviews.

Benchmarking and Scorecard Systems

RiskLogic can provide an effective evaluation tool to measure an organisation’s business continuity program against industry practices and best practice principals. Implementation of this program provides a clear comparison of measurable indicators that are of value to the particular organisation.

This assists to develop a renewed focus on Business Continuity programs, with the aim of increasing commitment and engagement across the organisation. It also provides a foundation for the further improvement and development of programs based on clear, practical recommendations.

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Policy And Framework

RiskLogic creates Business Continuity Management Policies and Frameworks to assist clients in clearly defining the implementation and management approach for their Business Continuity Program. These are generally aligned with best practice standards or guidelines.

Frameworks generally include:

  • A methodology for implementing Business Continuity
  • Key roles and responsibilities for managing the Business Continuity Program
  • Processes and templates for information gathering
  • A schedule of key Business Continuity activities
  • Mechanisms for reviewing and maintaining Business Continuity Plans
  • Summary of the Business Continuity plan framework
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Business Impact Analysis

Each year, RiskLogic facilitates hundreds of Business Impact Analysis (BIA) workshops for our clients across Australasia. A BIA is conducted to accurately map the vulnerabilities of the organisation, identify critical workflows and key organisational dependencies.

The outcomes of the BIA process are used to establish the basis for effective recovery strategies and business continuity planning. RiskLogic’s BIA process is based on a tried and tested framework with an adaptable methodology involving a combination of site inspections, facilitation of consultative interviews and workshops, use of quantitative risk tools and the review of documentation.

For each business unit, outcomes of the Business Impact Analysis process generally include the identification of:

  • all mission-critical functions.
  • recovery timeframes for each critical function.
  • resource requirements.
  • internal and external dependencies.
  • disruption scenarios applicable to each critical function.
  • quantify cost of disruption using risk modelling.
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Risk Assessments

A risk assessment, or threat assessment, identify key threats that may result in significant business disruptions to an organisation. Threats are identified, rated against likelihood and consequence scales and then assessed against control measures. Findings are applied to the Business Impact Analysis process and used in the identification of disruption scenarios and development of recovery strategies. The Risk Assessment process is conducted in accordance with Australian and International risk management standards.

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Business Continuity Plans

A Business Continuity Management Plan is an action document that sets out the processes and procedures to be followed during a business disruption. RiskLogic customises all business continuity recovery strategies and plans to meet individual organisational requirements, whilst leveraging our well established, tried and tested tools and methodologies.

RiskLogic encourages simple and easy to use documentation in the form of action plans and checklists, covering crisis management, business recovery and resumption considerations.

Plans should consider all relevant short and long-term activities and closely align with existing emergency management, risk management, IT and operational measures to ensure an integrated outcome.

Update your plans today

BCI Accredited Training

BCI accredited training is via the CBCI Certification course. This course is an introduction to the world of Business Continuity (BC). It provides practitioners with the basic knowledge and understanding required for developing or maintaining a robust Business Continuity Management program. Led by our experienced Business Continuity professional facilitators, this classroom-based course is excellent preparation for the CBCI Certificate Examination that leads to the post-nominal designation CBCI. Not only does the CBCI give you an internationally recognised qualification in BC, it also allows candidates who pass to apply for qualified statutory membership of the Business Continuity Institute. This makes it the perfect choice for Business Continuity professionals and those that have BC as part of their role or responsibilities looking to complement their experience and build credibility within their organisation through formal training.

Business Continuity Training

RiskLogic develops and delivers thousands of hours of training each year to a wide variety of clients throughout Australia, New Zealand and Overseas.

Training and development programs are available for all aspects of Business Continuity and all comply with relevant legislation, industry and best practice standards where applicable.

Training is delivered in a format that is most suited to our client’s needs, whether it’s face to face, online or combination of formats. Course content is developed by our in-house team of adult learning specialists and subject matter experts taking into account different learning styles and unique client environments. Our courses have been proven to deliver highly practical and relevant learning experiences for tactical operational staff through to strategic senior executive leaders.

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Business Continuity Awareness Training

Suitable for all staff, this 1-hour session (face-to-face or online) is designed to provide an overall awareness and understanding of business continuity principles and existing preparations. Completion of this session will better prepare staff to respond to a business disruption in a constructive and timely manner.

Business Continuity Manager Training

Suitable for managers with key recovery responsibilities, this 3-hour session is designed to provide an in-depth understanding of business continuity principles and specific organisational recovery tools. Completion of this session will better prepare key management to respond to a business disruption and utilise their tools in a constructive and timely manner.

Business Continuity Scenario Exercises

What differentiates RiskLogic from its competitors is the scenario exercising offered to clients. A business continuity plan is great in theory, but when it comes down to implementing it during an incident, the plan itself may mean next to nothing. RiskLogic would provide an unmatched ability to immerse teams into the realities of a business disruption, incident situation or emergency event. From adverse weather scenarios, equipment failure, supply chain issues, operational disruptions, pandemic situations, product recalls to cyber-security threats – the RiskLogic team can create a realistic simulated incident environment that reflects the client’s unique operations, ensuring a comprehensive and engaging learning experience for participants.

A Business Continuity scenario exercise can be implemented as a standalone service, or integrated with Crisis ManagementEmergency Management, Incident Management or Cyber Response services. These scenario exercises range from desk-top walk-through, component testing to full-scale simulations.

Rehearsing your business resilience program through realistic scenario exercises is critical in identifying areas where a program can be improved, build high levels of program engagement and to familiarise staff with their roles, responsibilities and available tools. An improved plan also ensures you satisfy regulatory and third-party expectations.

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RiskLogic follows a carefully structured, tried and tested process to develop and facilitate a scenario exercise program as follows:

  • Planning
  • Establishment
  • Facilitation
  • Completion

RiskLogic establishes all requirements for the exercise program, including the development of scenarios, inject resources and supporting tools, equipment, participant engagement and all briefings.

On the day of the exercise, RiskLogic will provide lead facilitators to manage the program, with support staff as required. RiskLogic will create a highly dynamic, event-driven and realistic scenario experience, utilising well-established exercise resources in a controlled exercise environment. Our adaptable facilitation style helps to maximise participant engagement and provides a comprehensive, yet practical learning experience.

Once the exercise has been completed, RiskLogic facilitates exercise debriefs and will provide a comprehensive exercise report outlining key activities undertaken, performance against established criteria and identification of key deficiencies to be addressed. RiskLogic will also provide practical recommendations to further improve the program, follow up support and endorsement/compliance statements on successful completion.

  • Planning
  • Establishment
  • Facilitation
  • Completion

RiskLogic establishes all requirements for the exercise program, including the development of scenarios, inject resources and supporting tools, equipment, participant engagement and all briefings.

On the day of the exercise, RiskLogic will provide lead facilitators to manage the program, with support staff as required. RiskLogic will create a highly dynamic, event-driven and realistic scenario experience, utilising well-established exercise resources in a controlled exercise environment. Our adaptable facilitation style helps to maximise participant engagement and provides a comprehensive, yet practical learning experience.

Once the exercise has been completed, RiskLogic facilitates exercise debriefs and will provide a comprehensive exercise report outlining key activities undertaken, performance against established criteria and identification of key deficiencies to be addressed. RiskLogic will also provide practical recommendations to further improve the program, follow up support and endorsement/compliance statements on successful completion.

BC-3-Screens

BC – 3

Business Continuity Technology

BC-3 is a multi-award winning, web-based business continuity tool that allows organisations to effectively command, control and coordinate all of their business continuity capabilities. Brought to you by Risklogic, and powered by ClearView, BC-3’s intuitive user interface and sophisticated functionality reduce the time and cost of managing resilience plans whatever the size of your organisation.