Given the rapid pace that Governments in Australia and New Zealand are reopening our economies, most organisations have an immediate need to start work on recovery planning. For some, this is an evolution of how they have been operating over the past few months.
However, for most organisations the process of recovery requires a fundamental shift from their current operating environment into something that will look and feel different to pre-COVID times.
|Cases that test positive||0.5%||0.5%|
|Number of new cases in past 24 hours||8 (3 NSW, 4 VIC, 1 WA)||0|
|Percentage of locally acquired cases (linked and unknown sources)||37.9%||31%|
Considerations for a successful recovery from COVID-19
The following questions have been compiled to provide high-level guidance on how to facilitate an effective recovery process:
1. Establishing the foundations for recovery
- What is the role of senior management in guiding the recovery process?
- How will you manage a staggered recovery across different jurisdictions?
- What future threats could impact your organisation as you progress through recovery?
- Are there additional risk controls that you need to implement to reduce the risk of these threats causing further loss or damage?
- Do you have robust response capabilities in place for managing new incidents and how do they need to change because of COVID-19?
- Do you understand how to build and implement an effective Recovery Plan?
- How will you build further resilience into your organisation in the ‘new’ normal environment?
2. Managing the physical environment
- Is your COVID-Safe Plan integrated into your resilience framework and recovery planning process?
- Are you familiar with the Public Health and Social Measures (PHSM) and infection control practices (hygiene, PPE, sanitation, waste) for your workplace?
- How will you manage issues related to getting to work, staying at work and getting home?
- What tactics do you need to reinforce continuity of business in a physically distanced world?
- How has employee support changed and how will that support be provided going forward?
- How will you manage the evolution of the pandemic? (random vs cluster cases, notification of illness, health screening, contact tracing obligations)?
3. Returning to Business-as-Usual
- What road-blocks could undermine your return-to-work strategies? I.e. matching the physical environment to business needs.
- What do you need to do to safely return individual critical business functions to a BAU state?
- Have you designed procedures and plans that are flexible to change, including reverting back to previous restriction levels?
- What communications are needed for the recovery phase? I.e. messaging, timing and format for delivery to employees, customers and other stakeholders.
- What plans are required to manage communications if you experience new infections and/or a cluster?
It is important to recognise that effective recovery planning starts at the top with clear leadership direction on sensitive issues such as employee consultation and workplace flexibility.